Modern businesses need robust operational processes and a modern omni-channel service experience. ValueFlow helps deliver a highly integrated Service Operations model on the ServiceNow platform, customised for the unique needs of every client business.Find Out More >
ServiceNow is becoming a critical interface between businesses and the people they employ. Teams engage directly with the ServiceNow portal and mobile App, or benefit from the broader influence of ServiceNow on efficient workflows and access to mission-critical information.Find Out More >
New, efficient channels like self-help, virtual agents and integrations into productivity tools like Teams are helping IT provide more effective service and outcomes for their customers. ValueFlow helps refine your current processes and uplift the experience of both desk-based and mobile customers.Find Out More >
We understand the critical importance of addressing risk and resilience within the ServiceNow ecosystem. Our advisory consultants can help your business streamline risk and compliance processes, manage vendor risks, drive sustainability initiatives, develop operational resilience, and manage business continuity.Find Out More >
The evolving threat landscape requires a comprehensive approach to protect your organisation. ValueFlow expert consultants help safeguard your organisation, and ServiceNow provides security operations applications including incident response, vulnerability management, threat intelligence and integrations with market-leading security tools.Find Out More >
Our client engagements include comprehensive assessments and strategic recommendations to align IT capabilities with business goals. We provide guidance in IT governance, IT service management and IT process optimisation, all tailored to meet the unique and specific requirements of your organisation.
ValueFlow can provide functional guidance on specific domains; capability roadmaps on various domains; architectural assessments and platform roadmap; ServiceNow assessments and health checks; and business case support.
With our specialist advisors by your side, you can optimise IT operations, drive efficiency and make informed decisions to stay ahead in today’s rapidly evolving technology landscape.Find Out More
ValueFlow has redefined the typical path to ERP modernisation for the SAP market using an approach based on the ServiceNow NOW platform. We combine our deep knowledge, experience and empathy for the challenges our customers face with insights around how the NOW platform can extend the use of the core SAP ERP system to deliver powerful, modernised processes and enhanced user experiences.
If you are considering the best approach to modifying your existing SAP systems or increased investment ahead of any migration, ValueFlow can show you how to plan for an efficient SAP upgrade or optimisation program without stalling your business modernisation agenda.Find Out More
ValueFlow provides an integrated framework to help your organisation effectively manage your ServiceNow solutions and applications. The deep experience of our experts helps resolve 95% of support incidents at first contact, and our unified support for production systems includes Service Desk and our Customer Portal.
We monitor for security and threat management and proactively monitor emergency and critical incidents, providing additional communication and status reports. Our teams support your change management process and we look for opportunities to automate manual processes and incorporate project innovations into Managed Services.Find Out More