Our client engagements include comprehensive assessments and strategic recommendations to align IT capabilities with business goals. We provide guidance in IT governance, IT service management and IT process optimisation, all tailored to meet the unique and specific requirements of your organisation.
ValueFlow can provide functional guidance on specific domains; capability roadmaps on various domains; architectural assessments and platform roadmap; ServiceNow assessments and health checks; and business case support.
With our specialist advisors by your side, you can optimise IT operations, drive efficiency and make informed decisions to stay ahead in today’s rapidly evolving technology landscape.
Milestones are managed and achieved within the ServiceNow Adaptive Implementation Framework (SAIF), an approach designed to deploy and deliver the instance using best practice solution implementation methods. SAIF is the best and fastest method to deploy the ServiceNow solution, ensuring a dependable, repeatable and efficient deployment.
ValueFlow has redefined the typical path to ERP modernisation for the SAP market using an approach based on the ServiceNow NOW platform. We combine our deep knowledge, experience and empathy for the challenges our customers face with insights around how the NOW platform can extend the use of the core SAP ERP system to deliver powerful, modernised processes and enhanced user experiences.
If you are considering the best approach to modifying your existing SAP systems or increased investment ahead of any migration, ValueFlow can show you how to plan for an efficient SAP upgrade or optimisation program without stalling your business modernisation agenda.
ValueFlow provides an integrated framework to help your organisation effectively manage your ServiceNow solutions and applications. The deep experience of our experts helps resolve 95% of support incidents at first contact, and our unified support for production systems includes Service Desk and our Customer Portal.
We monitor for security and threat management and proactively monitor emergency and critical incidents, providing additional communication and status reports. Our teams support your change management process and we look for opportunities to automate manual processes and incorporate project innovations into Managed Services.